Privacy Policy
Last Updated: May 19, 2026
At SGBMS, your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our matrimonial website, mobile app, or related services.
Our website is: https://sgbms.org/
By registering, browsing, or using SGBMS, you agree to this Privacy Policy.
1. Information We Collect
When you create an account or use our matrimonial services, we may collect information from you.
This may include:
Personal Information
Name, gender, date of birth, age, marital status, religion, community, language, education, occupation, income range, city, state, country, phone number, email address, and other profile details.
Profile Information
Profile photo, gallery photos, family details, lifestyle details, personal introduction, partner preferences, biodata information, and any other information you choose to add to your profile.
Account Information
Username, email address, password, login method, Google login details if you use Google sign in, IP address, browser type, device information, and login activity.
Communication and Activity Information
Interest requests, accepted interests, rejected interests, shortlist activity, ignored members, blocked members, messages, profile views, photo requests, contact detail requests, and other interactions between members.
Payment Information
If premium membership or paid services are available, we may collect payment related information. Payments may be processed by third party payment providers. We do not store your full card, UPI, banking, or payment password details on our website.
2. How We Use Your Information
We use your information to operate and improve our matrimonial platform.
We may use your information to:
Create and manage your account
Display your matrimonial profile
Show suitable member matches
Allow members to send interest requests
Allow members to shortlist, ignore, reject, or contact other members
Allow messaging and communication between members
Manage photo privacy and contact detail requests
Verify account and profile information
Review profiles for approval and safety
Send account related notifications
Provide customer support
Manage premium membership or paid services
Prevent fake profiles, misuse, spam, fraud, or unauthorized activity
Improve website, app, security, and user experience
Comply with legal, safety, or platform requirements
3. Profile Visibility
SGBMS is a matrimonial platform, so some profile information may be visible to other users.
Depending on your account status, privacy settings, and platform rules, other registered members may see profile details such as your name, age, gender, city, religion, community, education, occupation, marital status, and partner preferences.
Some information may be hidden, restricted, or shown only after approval. This may include phone number, email address, private photos, gallery photos, or contact details.
You are responsible for choosing what information you add to your profile.
4. Photos and Contact Details
You may upload profile photos and gallery photos to improve your matrimonial profile.
Photos may be visible to other members unless they are hidden, restricted, pending approval, or controlled by privacy settings.
Contact details may be shown only when allowed by your privacy settings, admin rules, membership access rules, or approved contact requests.
We recommend that you do not share sensitive personal, financial, or private information with any member unless you are confident about their identity.
5. Messages and Member Communication
SGBMS may allow members to communicate through interest requests, messaging, photo requests, contact requests, shortlist, ignore, reject, and related features.
We may review user activity if needed for safety, complaint handling, abuse prevention, fraud prevention, or platform security.
Users are responsible for their own communication and decisions made through the platform.
SGBMS does not guarantee marriage, engagement, relationship success, or the behavior of any member.
6. Account Approval and Verification
To maintain trust and safety, some accounts, profile details, profile photos, or profile updates may require admin approval.
We may verify your profile information, photo, phone number, email address, or other details before allowing full access to the platform.
We reserve the right to reject, suspend, block, deactivate, or delete accounts that appear fake, misleading, duplicate, abusive, harmful, or against our platform rules.
7. Sharing of Information
We do not sell your personal information.
We may share limited information in the following situations:
With other members as part of normal matrimonial profile visibility
With service providers who help us operate the website, app, hosting, email, SMS, payment, analytics, security, or support services
When required by law, legal process, government request, or safety obligation
To protect our platform, users, rights, property, or security
In case of business transfer, service ownership change, merger, or similar process
8. Third Party Services
SGBMS may use third party services to operate and improve the platform.
These may include hosting services, email services, SMS services, payment gateways, analytics tools, Google login, Google Play services, security tools, and other technical service providers.
These third party services may collect or process certain information according to their own privacy policies.
We are not responsible for the privacy practices of third party websites, apps, or services linked from our platform.
9. Cookies and Tracking
We may use cookies or similar technologies to improve login sessions, remember user preferences, improve performance, analyze usage, protect against misuse, and provide a better user experience.
You can control or disable cookies through your browser settings. Some features may not work properly if cookies are disabled.
10. Data Security
We take reasonable security steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, app, or online system can be guaranteed 100 percent secure.
You are responsible for keeping your login details confidential. Please use a strong password and do not share your account access with anyone.
If you believe your account has been accessed without permission, please contact us immediately.
11. Data Retention
We keep your information as long as your account is active or as needed to provide our services.
We may also keep certain information for legal, security, fraud prevention, backup, dispute resolution, or business record purposes.
If you delete your account, some information may still remain in backups, logs, legal records, or previous member interactions for a limited period.
12. Your Rights and Choices
Depending on applicable laws and platform rules, you may have the right to:
Access your personal information
Update or correct your profile details
Change your privacy settings
Hide or remove photos
Deactivate your account
Request account deletion
Request removal of certain personal information
Opt out of non essential communication
To make a privacy request, please contact us using the contact details below.
13. Account Deactivation and Deletion
You may deactivate or delete your account from your account settings, if this feature is available.
Deactivation may hide or restrict your profile while keeping your account information for future reactivation.
Deletion may remove or restrict access to your account data, subject to legal, technical, security, backup, and platform limitations.
If you want help deleting your account or data, you can contact us by email.
14. Children’s Privacy
SGBMS is intended only for adults who are legally eligible to use matrimonial services.
Users below the legally permitted age are not allowed to register or use our services.
If we discover that a minor has created an account, we may remove the account and related information.
15. User Responsibility
You are responsible for the accuracy of the information you provide.
You must not upload false information, fake identity details, misleading photos, offensive content, or another person’s personal information without permission.
You should independently verify any member before making personal, family, financial, marriage related, or life decisions.
SGBMS is only a platform to connect matrimonial members. Final decisions and verification are the responsibility of the users and their families.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we may update the “Last Updated” date on this page.
Continued use of SGBMS after changes means you accept the updated Privacy Policy.
17. Contact Us
For privacy related questions, data requests, account deletion requests, or complaints, please contact us:
SGBMS Website: https://sgbms.org/
Email: sgbmsmatrimonial@gmail.com
Phone: +91 83471 78383